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Canvas FAQ

Access for your Fall Course Shells is currently available to faculty.

Yes, you can start building your courses now but it is important to notice that this course is not yet connected to the students in your class. Once your course is ready for teaching, you’ll need to import it into the course with students that was set up from the school because it contains integration with the school and your live students.

Yes, you can consolidate your content onto Canvas which has a foundation for housing diverse content and has both assessment as well as grading schemes.

You can download the Canvas Teacher app from the IOS or Android app store. Here’s the link to the IOS version: https://apps.apple.com/us/app/canvas-teacher/id1257834464

To login you can type “pratt.instructure.com” in the school locator text box.

Learning Canvas

Please check the requirements for the assignment then resubmit the file for the assignment.

If “start your own course” is not appearing within the “dashboard” page, please proceed to courses. At the very top of the “courses,” page click the plus sign to add another course.

Moodle & Canvas

Yes, you will still have access to Moodle LMS, however it is possible to transition your course content from Moodle into Canvas. Please refer to the next question. 

Although not all features and files are compatible from Moodle course into Canvas, the transition of documents and assessments are. However, the grading scale and scheme of such documents and assessments may need to be slightly adjusted.  

To learn how to transfer materials please click here.


Courses within Canvas can be searched by the name of the course, department, and or faculty associated with the course. Additionally each course has an individual ID number which can be found here at the top of the url on the course homepage.

Students will have access to a training course on Canvas, titled: ‘Passport to Canvas’. If they have any technical questions, they should contact HelpDesk at  services@pratt.edu.

Each department and/or faculty member can decide whether they’ll use Canvas or the current Moodle LMS, and so they should plan to inform their students accordingly.

We are not sure if you’ll get a specific notification once your classes and student enrollment are imported. We’re hoping to have all students enrolled before classes start. But that shouldn’t slow you down or stop you from preparing your Canvas course. You can login now and create your course, and then we can assist you to copy it into your “official” course shell.

If you’re comfortable using Moodle, then by all means you’re free to continue using it for your class. You can also easily export your Moodle courses into Canvas if you like. As far as communication goes, I believe you’re referring to emailing your students through Moodle, in which case they’re receiving ordinary emails, which aren’t necessarily tied to any particular platform or LMS. You can find your student emails either in Webadvisor, or at https://telepresence.pratt.edu/communication/course-roster/, which also lists your students’ personal emails as well. If you’re comfortable enough with Canvas, you can probably cut and paste your students directly into your class and email them from there, but that won’t be necessary, as we’ll bulk import all students into Canvas before classes start.

Students will be able to login to Canvas, but links to Google Drive or Youtube won’t work under normal circumstances. We’ve increased default file size limits in Canvas, so you can upload more files directly in there, and I believe dropbox will work in China as well. We’re still working on integrating Kaltura video into Canvas, which will let you use video for your class. Right now you can login to talks.pratt.edu and upload video there.

Zoom & Canvas

As a faculty member, there may be times you need to provide the recording. The most common situation is when you have a student who requires a recording as an accommodation for a disability. The legality of access to recordings for people with disabilities has been firmly established under Section 504 of the Rehabilitation Act.  When Zoom is used, the student cannot logistically make the recording themselves, so you would provide the recording to the student with the accommodation.

While there is no legal requirement to make a recording accessible to the entire class, you may decide it would be good universal design. For instance, you may demonstrate a multistep procedure, or conduct a discussion where some parts come through more clearly than others. Providing the recording to the entire class may also be useful to students whose first language is not English, to students who have unreliable internet, and to those attending in other time zones who may be less alert at the class time and thus missing key details.

The only time access is provided to anyone besides the student is when a student with a disability requires captioning.  Some captioning is done live, and some is done from a recording, dependent on the student needs.  Pratt contracts with a licensed professional captioning service. The captioners are trained similar to court reporters and are trained in confidentiality and professionalism.

Online Teaching FAQ

FERPA (Family Educational Rights Privacy Act) is the federal law that protects the privacy of student education records. We want to make sure student record privacy is maintained with the recent shift to online learning tools. A few points to consider:

  • It is important when using these tools to make sure student grades are not posted to the entire class or to any third parties
  • Do not post anything that will be publicly visible regarding student disabilities or accommodations.
  • You should inform your students if video sessions are being recorded
  • Remember the intent is to protect student privacy – just as you would not post grades on a whiteboard in class, you should follow the same protocol in an online environment.

For more detailed information on student privacy and FERPA please refer to https://studentprivacy.ed.gov/.

If you have any specific questions or concerns you can contact Luke Phillips, Registrar at lphilli8@pratt.edu.


In synchronous virtual meetings, you can count attendance if students join the meeting. If they are unable to log-on synchronously, be sure to post the recordings so they can watch it and count attendance if they follow-up with a short assignment. In online discussion forums, count attendance if students participate. In asynchronous feedback sessions or critiques, count attendance if students post a response, completes an assignment, or adds too a feedback or critique prompt.

Tools & Software

You should already have a Pro Account if you sign up with your Pratt OneKey. If you have any trouble, please email the HelpDesk at:  services@pratt.edu.

From time to time, you will want to share library resources like articles, eBooks, and streaming videos with your students. You may be wondering to yourself, “what is the best way to do this?” Sure, you can download PDFs from our library search tools and email course readings to students in advance of upcoming deadlines, but emails can be misplaced, missed entirely, or forgotten. And what do you do about unwieldy eBooks or videos that require a OneKey login to access? One of the best ways to ensure that your students have continued access to course content is to integrate it directly into the LMS, which is where your students know to go to find all things related to your course. Whether you’re plunging into the unknown with Canvas or sticking to the classic Moodle LMS, we’ve got you covered. You can find video tutorials to walk you through the process in the libraries’ Faculty guide: Adding library resources on the LMS.  If you have any questions or encounter any difficulty, please reach out to us at systems.library@pratt.edu.

On this page you can find ready-made signs and templates for you to download, print, and post in your space as needed. https://www.pratt.edu/coronavirus/working-at-pratt/signage-and-templates/

IT is working on creating a Dashboard with all tools and technologies for students and faculty. Within Canvas, ongoing development is occurring with the integration of different applications such as Zoom, Digication, Kaltura and others.

Please refrain from using your personal google account use your Pratt Institute google account due to compatibility with one key (SSO), single sign on.  To toggle to your Pratt Institute gmail, click on your Google Account (top right corner) and select or sign onto your Pratt Institute gmail account.

Talks.pratt.edu is the video hub of Pratt Institute, which currently features over 300 Pratt created videos. Visitors can watch and share events and projects featuring high-profile speakers, creative student/faculty work, and engaging stories. Anyone with a Pratt Onekey can login and upload media (videos, audio, images) and use the helpful tools.

When uploading your audio file you are able to request captions for any audio or video file that are produced by AI and are very accurate. These captions can take between 24 and 48 hrs to be added to your file and they are editable within the interface of talks.pratt.edu by selecting your media file, choosing edit and then selecting the edit captions tab. The editing of this initial AI generated caption/transcription can allow for 100% accuracy.

If you have questions about video capture, livestreaming content, or if there is a video on talks.pratt.edu that you would like captioned, please let us know by emailing services@pratt.edu.

Resilient Teaching Online (RTO)

RTO – or Resilient Teaching Online –  is a featured workshop series developed by the Center for Teaching. The series is designed to instruct and support faculty in the development of inclusive, engaged, high quality classes online and in hybrid format. Faculty participants in the RTO series come away with understanding best practices for online course design and facilitation, creating a plan for building an online classroom community, keeping classes accessible for all, providing meaningful feedback and modeling and responding to complicated scenarios due to Covid19 with resilience.

The RTO stipend information will be provided to our RTO cohort participants. The stipend of $250will be processed (to part time faculty only) upon completing the series and meeting the requirements.


Students who feel ill should contact their medical provider. If they are diagnosed with COVID-19 or are exposed to someone who has been diagnosed, they should follow the directions of their medical provider and their local departments of health. After they have taken these steps, Pratt’s Health Services are available remotely to help answer student concerns during business hours at health@pratt.edu or 718.399.4542.

Class field trips are permitted in the Fall 2020 semester only if they are conducted entirely outside. Since we are all aiming to avoid large groups, instructors should meet students at the site (rather than asking the class to travel together) and the group should disperse once the class meeting is over (again avoiding traveling as a group). If a student is not comfortable participating in such a field trip, the student should be offered an alternative way of achieving the goals of the trip. In addition, instructors may ask students to visit a particular site individually, if that site is open to the public and if the students are comfortable making the visit. If any student is not comfortable with the assignment, the instructor should create an alternative to it that will satisfy the requirements of the class. Contact your Chairperson for liabilities, wavers and other compliance forms.